Terms of service
TERMS OF SERVICE
Last updated: 9/9/2026
Welcome to Razi Ayurveda.
These Terms of Service ("Terms") govern your access to and use of the Razi Ayurveda website and online store ("Store", "Website", or "Services"). By accessing or using our Services, you agree to these Terms and our Privacy Policy.
If you do not agree with these Terms, please do not use our Services.
1. ABOUT RAZI AYURVEDA
Razi Ayurveda is an online store offering Ayurvedic and wellness products.
"Razi Ayurveda", "we", "us", and "our" refer to the business/entity operating this Store.
Business/Legal Name: RAZI AYURVED HEALTH CARE
Business Address: Razi Ayurved Health care, Narayanpur, Puratanpally, 733202 Islampur WB, India.
Email: raziayurveda@gmail.com
Phone: 8918160440
2. ELIGIBILITY
You must be legally capable of entering into a binding agreement under applicable Indian law to purchase products from our Store.
If you are a minor, you may use the Store only with the involvement and permission of your parent or legal guardian.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, prices, quantities, and other information displayed on our Store are accurate.
However, product colours and appearance may vary depending on your device or screen.
Product information, availability, packaging, and specifications may be updated from time to time.
Where applicable, please carefully read the product label, ingredients, directions, warnings, and other information provided with the product before use.
4. AYURVEDIC AND WELLNESS PRODUCTS
Our products are intended to be used only for their stated purpose and according to the instructions provided on the product label.
Product information provided on our Store is not intended to replace professional medical advice, diagnosis, or treatment.
Do not rely on information on our Store as a substitute for advice from a qualified healthcare professional.
If you have questions about whether a product is suitable for you, consult an appropriate healthcare professional before using it.
5. ORDERS
When you place an order through our Store, you agree to provide accurate and complete information.
We reserve the right to accept, refuse, or cancel an order where reasonably necessary, including in cases of product unavailability, pricing or listing errors, suspected fraudulent activity, or other legitimate reasons.
If we cancel an order after payment has been received, any applicable refund will be processed according to our Refund Policy.
6. PRICES AND PAYMENTS
All product prices displayed on the Store are in Indian Rupees (INR), unless otherwise stated.
Prices may change from time to time. The price applicable to your order will generally be the price displayed when the order is placed.
Applicable shipping charges and taxes, where applicable, will be displayed during checkout.
You agree to provide accurate payment and billing information and to use a payment method that you are authorised to use.
7. SHIPPING AND DELIVERY
We aim to process and dispatch orders within the time stated in our Shipping Policy.
Estimated delivery times may vary depending on the delivery location, courier service, weather, holidays, and other circumstances beyond our reasonable control.
For more information, please refer to our Shipping Policy.
8. RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds, replacements, and cancellations are governed by our Refund and Return Policy.
If you receive a damaged, defective, or incorrect product, please contact us within the time specified in our Refund Policy and provide the required order details and supporting photographs or videos.
Nothing in these Terms is intended to limit any rights available to consumers under applicable Indian law.
9. INTELLECTUAL PROPERTY
All content on our Store, including our brand name, logos, product images, text, graphics, designs, and other materials, is owned by or licensed to us unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by applicable law.
10. THIRD-PARTY SERVICES AND LINKS
Our Store may use third-party services, payment providers, delivery partners, applications, or links to third-party websites.
We are not responsible for the content, policies, availability, or practices of third-party websites or services.
Your use of third-party services may also be subject to their own terms and policies.
11. USER CONDUCT
You agree not to:
- Use the Store for unlawful purposes.
- Provide false or misleading information.
- Attempt to interfere with the security or operation of the Store.
- Upload malicious software or harmful code.
- Attempt to gain unauthorised access to our systems or accounts.
- Copy or misuse our content or intellectual property.
- Engage in fraudulent or abusive activity.
12. ACCURACY OF INFORMATION
We may correct typographical errors, inaccuracies, omissions, pricing errors, or product availability information at any time.
Where necessary, we may cancel or modify an order affected by such an error and will provide an appropriate resolution in accordance with applicable law.
13. DISCLAIMER
To the extent permitted by applicable law, the Website and its general information are provided on an "as available" basis.
We do not guarantee that the Website will always be uninterrupted, error-free, or available.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable Indian law.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Razi Ayurveda will not be responsible for losses arising from circumstances beyond our reasonable control.
Nothing in these Terms limits liability or rights that cannot legally be limited or excluded under applicable law.
15. PRIVACY
Your use of our Store is also governed by our Privacy Policy.
Our Privacy Policy explains how personal information may be collected, used, stored, and processed when you use our Services.
16. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The updated Terms will be posted on this page with a revised "Last updated" date.
Your continued use of the Store after changes are posted means that you accept the updated Terms, to the extent permitted by applicable law.
17. GOVERNING LAW
These Terms are governed by the laws of India.
Any disputes relating to these Terms or your use of the Store will be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.
18. CONTACT US
If you have questions about these Terms, our products, orders, shipping, returns, or refunds, please contact us:
Razi Ayurveda
Legal/Business Name: RAZI AYURVED HEALTH CARE
Email: raziayurveda@gmail.com
Phone: 8918160440
Address: Razi Ayurved Health care, Narayanpur, Puratanpally, 733202 Islampur WB, India.
India