Refund policy

Return & Refund Policy

Thank you for shopping with Razi Ayurveda.

We want you to receive your order in good condition. If you receive a damaged, defective, incorrect, or otherwise unacceptable product, please contact us within 48 hours of delivery.

Please provide your order number and clear photographs/videos showing the product and packaging so that we can review the issue.

Due to the nature of wellness and personal-use products, opened, used, altered, or tampered products are generally not eligible for return or refund.

If the issue is approved, we will provide an appropriate resolution, which may include a replacement or refund. Approved refunds will normally be issued to the original payment method.

Shipping charges may not be refundable unless the issue occurred because of an error on our part.

We reserve the right to review each return or refund request individually and may request additional information where necessary.

For return or refund assistance, contact us at:

raziayurveda@gmail.com